Privacy Policy

This privacy policy describes how Shahen uses and protects any information that you give Shahen when you use this Website or Mobile Application.

Security:

- All personal data and information provided by the User/Drivers/Shahen partner will be treated with complete confidentiality, and the company will maintain the privacy of this information.

Company rights:

- The company has the complete right to change prices/fare or fleets or to cancel them, without prior notice, with the company not assuming any commitment towards the customer, and the customer also acknowledges his responsibility to verify the prices/fares of the Fleets before submitting their booking request.

- The company reserves the right to set the maximum or minimum number of bookings that can be use per customer or the amount paid for each booking, according to the company's own discretion.

Termination/Block the User:

- The company has all the rights to terminate/Block the contract with User/Driver/Shahen Partner without any notice, if we see any violation of Shahen Terms and conditions.

Termination/Block the User:

We may collect the following information: • User Name, ID number, DOB, Driving License and Fleet owner ID. • Contact details - Phone no, email address. • Fleet Information - Type of fleet, Size, Image, Registration card. • Other information relevant to customer surveys and/or offers. • app install, uninstall and other installed apps information

Background Location Tracking:

- We are taking location access for tracking the shipment.

- We track driver location whether the app is in Foreground state or Background state.

- Background Location Tracking is only for our internal purpose only, we will never share this data to any 3rd parties or any other companies.

Disclosure:

We may disclose to third party services certain personally identifiable information listed below:

Information you provide us such as name, email, mobile phone number.

Information we collect as you access and use our service, including device information.

This information is shared with third party service providers so that we can:

Personalize the app for you so you get the smoothest experience.

Perform behavioural analytics.

Contact us:

If you have any query regarding this privacy policy you can reach info@shahen-sa.com